Terms and conditions

ORDER
The customer will receive confirmation of his/her order at the email address provided.

DELIVERY
The expected delivery time is approximately 4 to 5 business days.

SHIPPING COSTS
The prices listed do not include shipping costs.

FAULTY
If an unexpected incompleteness in the delivered item turns out to be defective (e.g. a printing or production error), the item can be exchanged for a new one. Please email herman@uitgeverijabessijn.nl as soon as you notice something is wrong.

RETURNS
Orders and deliveries are fulfilled on the basis of the general European legislation regarding distance selling. If the order is damaged on arrival, you can return it. If damage is found, the product will be replaced immediately. Please report this damage before returning it by emailing herman@uitgeverijabessijn.nl stating your name and order number so we can give you instructions on how to replace it.

QUESTIONS OR COMMENTS
If you have any questions or comments about the website, please email herman@uitgeverijabessijn.nl.